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Stop losing recurring donors today

Big announcement: Anedot will automatically update the credit card information for any recurring donor whose credit card is expiring in 30 days or less.

Every day our team works to improve our product and to help you raise more money. Today, we’re happy to share two new improvements that will help you stop losing recurring donors.

Credit card auto-updater

We have worked with the credit card brands and built the latest version of Card Updater directly into the product. As of today, Anedot will automatically update the credit card information for any recurring donor whose credit card is expiring in 30 days or less. This means the majority of your donors on Anedot should no longer have to manually update their credit card information.

Manual update user experience improvement

If a donor needs to update their payment information manually, we have updated that process too. And, it is very fast!

From now on, a donor will receive this email if their credit card is expiring soon:

expiring card email-1

Once they click on the "Update Payment Method" button, it will send them directly to this screen to update their information:

update-payment-method

And that's all there is to it! We hope that these improvements will make it that much more valuable to encourage your donors to give monthly.

If you would like to schedule a call to strategize on how to increase your regular gifts, feel free to email our team at help@anedot.com. A member of our success team will promptly set-up a call to assist you!

Tags: Updates

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